| Below you will find information pertaining to our products and services,
as well as a helpful list of links, contacts, and email addresses.
Contact Information
Pacific Crest Trail Association
5325 Elkhorn Blvd.,
PMB#256
Sacramento, CA
95842-2526
Phone: 916-349-2109
Fax: 916-349-1268
Customer Care
If you wish to submit a question regarding our products, services, or order status, please contact .
Returns, Exchanges, and Refunds
We are happy to accept returns or exchanges for any unused item within 30 days of the shipping date.
Upon receipt of your return or exchange, we will promptly refund the merchandise purchase price to your credit card
for returns, or send a replacement item for exchanges.
Simply fill out the return form and send it with the item(s) being returned to:
PCTA - Returns Department
433 Northpark Central Drive
Houston, TX 77073
Shipping Mishaps or Damaged Items
If your order arrives incorrect or damaged
in any way, please contact us immediately via email at
or via telephone at 916-349-2109 ext 10. Repack the items in the
original shipping box and fill out the return form - we will correct
the order or replace the damaged item(s) upon receipt of returned item(s).
Shipping Costs
to view shipping chart
Webmaster
Please contact for suggestions or to report any errors on our website. | 
